Finding data on the cost of employee turnover is easy – many researchers have been able to quantify the monetary value of losing valued employees. However, many costs occur that can’t be assigned a Rand value. These “costs’ can far outweigh the traditional, monetary calculations – and organisations are incurring huge, unseen losses in productivity, customer satisfaction, reputation among job-seekers and, signif icantly, in the morale of the departing employee’s co-workers. Examples of this are: